Knowledgebase

 .htaccess Long Lines

Sometimes when you edit the .htaccess file in cPanel, the lines must wrap and this causes a line...

 Accessing Web Disk

Web disk (also known as Web Dav) is a drag-and-drop interface which allows you to access your...

 Addon Domain says Sub domain added

Help! I added an addon domain, but cPanel said a subdomain has been created. Please ignore this!...

 Apache Handlers, running HTML as PHP

Apache handlers allow you to control what Apache will do with certain file types. When Apache...

 Apache Modules available

  core.c   mod_authn_file.c   mod_authn_dbm.c   mod_authn_dbd.c  ...

 Apache mod_rewrite and examples

What is mod_rewrite? Mod Rewrite allows you to change the URL that everyone sees when they visit...

 CGI Centre

The following CGI Scripts are pre-installed and ready to use on your account: Simple CGI...

 CGI Scripts not working

First, make sure the script files are in the cgi-bin folder. Second, make sure the file...

 CGI Trouble Shooting

The mother of all errors, knowing what the file permissions need to be is critical for your PERL...

 Change your cPanel Style

  Login to cPanel and click Change Style. Click the radio button under the style you...

 Copy/Rename Database

Is there a way for me to copy an entire database in cPanel? Go to cPanel > MySQL Databases...

 Creating a URL Redirect

  Login to cPanel and click the Redirects icon. Leave the setting as 301 redirect, as...

 Custom Error Pages

To create a custom error page for your account, please login to cPanel and click Error Pages,...

 Diffirence between Addon Domain & Sub Domain

A subdomain is a second website, with its own unique content, but there is no new domain name....

 Document Root Changes

We can no longer change the document root for your main (primary) domain. This causes problems...

 Error Page Codes

What are Error Codes? These numbered error codes are how the server tells website visitors about...

 Fantastico Scripts

To view all the scripts offered inside Fantastico, including each version and support links,...

 GNuPG Keys

GnuPG is a publicly available encryption scheme that uses the "public key" approach. With GnuPG,...

 Hidden Files

Hidden file and folder names start with a dot. Examples: .htaccess .htpasswd .fantasticodata...

 How to use FTP via Windows Explorer

Microsoft has developed an easy way for you to connect and upload files to your website. Notice:...

 Image Manager

The Image Manager allows you to view and modify images in your account. You can change the size...

 Index Manager

Go to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a folder...

 Internal Error, 500

Internal server errors can be caused by a few different things. Please check the Error Logs in...

 Latest Visitors

You will find an icon for this in cPanel, under the Logs section. This function will show the...

 Learn cPanel

These are great resources we hope will help: Learn cPanel cPanel User Manual

 Lost Database Password

Forgot your database's password? You must create a new user with a new password. Do not worry,...

 MYSQL database size limit

There is no limit for the size of databases. MySQL is only limited to the size of your cPanel's...

 Mail Folder

A maildir system is used, which means that all your email boxes and messages are stored as files...

 Password Directories

To password protect directory: Login into your cPanel and click on the Password Protect...

 Proper MIME Types

Mime types tell browsers how to handle specific extensions. For example, the text/html mime type...

 Proxy access for cPanel, WHM, and webmail. Needed to bypass firewalls.

With your Linux Shared Hosting accounts, you have access to a control panel that contains the...

 Read before Creating an Addon Domain

About addon domains Addon Domains are handled like subdomains as far as the server is concerned,...

 Restoring Deleted www or public_html folders

If you delete the www folder, your site should still load properly. If you delete the...

 Setting folder for Addon domain outside public folder

The cPanel X3 theme will allow you to specify a path outside of public_html.

 Symlink Files

A symbolic link (also symlink or soft link) is a special type of code that contains a reference...

 URL Redirect Methods

Go to cPanel and click Redirects. This is also known as 301 redirect. Search engines, like...

 Viewing your disk space usage.

Login to cPanel, and under Files, click Disk Space Usage. This page shows you where disk space...

 Webmail icon

You can check the webmail for any account by logging into domain.com/webmail with the full...

 What is pHp ini ?

The php.ini file is a special file for suPHP (pronounced sue-p-h-p). The php.ini file is where...

 cPAddons

CPaddons is no longer available, as it's outdated and depreciated. You will need to use...

 cPanel Manual

Yes, a manual for cPanel is available. Go to http://www.cpanel.net/support/docs/index.htm to view...

 pHp limits that cannot be changed

PHP has been configured to use the following settings on our shared and reseller servers: safe...

 phpMyAdmin

phpMyAdmin is a tool written in PHP to handle the administration of MySQL over the web. Databases...

 public_html folder

The public_html folder is the web root for your primary domain name. This means that public_html...